Los annual awards what delivery Skytrax at top airlines in the world are already a registered trademark. What’s more, over time, they have earned the nickname of the “Oscar of the aviation industry“.
With the aim of offering a global customer satisfaction study, the World Airline Awards They began to be awarded in 1999. Today there are more than 350 airlines that appear in the final results of the awards.
The title that all companies dream of having is that of Best Airline in the World and this year the first place went to Qatar Airways.
The awards ceremony – which coincided with the 25th anniversary of the award – was at the spectacular Fairmont Windsor Park, a luxurious hotel located near Heathrow Airport in London, England, in which more than 300 guests participated. A characteristic image of this event is seeing many of the attendees wearing their company’s uniform.
Qatar, the big winner
Not only did it win the most desired award of all for Best Airline, a recognition it has already obtained eight times. Qatar Airways also received some of the top awards such as Best Business ClassBest Business Class VIP Lounge and Best Airline in the Middle East.
“This is a proud moment for Qatar Airways and I am honored to share this award with my hard-working colleagues. This award is testament to our tireless dedication to providing unparalleled service and innovation. We hope for more victories in the future”said Badr Mohammed Al-Meer, CEO of the group.
The Best Airlines in the World 2024
A characteristic of the ranking, which sets a trend in recent years, is the predominance of Asian airlines occupying the first positions.
Let’s see the complete list of the top 20 airlines in the world.
3) Emirates, based in Dubai
4) ANA All Nippon Airways, based in Tokyo
5) Cathay Pacific Airways, based in Hong Kong
8) EVA Air, based in Taiwan
10) Swiss International Air Lines
12) Hainan Airlines, con base en Haikou, China
16) Vistara, based New Delhi, India
17) Virgin Atlantic, based in London
19) Etihad Airways, based in Abu Dhabi
20) Saudi Arabian Airlines
Best cabin staff, Best low cost, most familiar and other awards
- Best Cabin Staff in the World: Singapore Airlines
- Best Low Cost in the World: AirAsia
- Most family-friendly airline: British Airways
- Best Economy Class: Cathay Pacific
- Best Premium Economy Class: Japan Airlines
- Best First Class: Singapore Airlines
- Best Airport Service in the World: ANA All Nippon Airways
- Best First Class Catering: Air France
- Best Business Catering: Turkish Airlines
- Most improved airline in the world: Saudi Arabian Airlines
“We are extremely proud to receive these prestigious awards, which once again recognize the excellence of our experience at every stage of the journey and our role as ambassadors of the refined French culinary art. Maintaining our place among the top ten airlines in the world in this benchmark ranking is also an encouragement to continue our efforts in providing our customers with ever-increasing satisfaction,” said Fabien Pelous, SVP Customer Experience at Air France, which also won awards. as Best Airline in Western Europe and Best Catering in the First Class Lounge.
The best airlines in South America 2024
In the ranking of the 100 best airlines in the world, there are also companies based in South America.
Latam, ranked 43rd, was the Best Airline in South America and Best Economy Class in South America, among other recognitions.
Azul In 53, it stood out as Best Regional Airline in South America and Cleanest Airline in South America.
Sky was in 76th place in the general ranking and It turned out to be the best low cost in South America.
And the low cost JetSmart – which in 2023 was the best low cost in South America – was in 80th place.
Skytrax Methods and Clarifications
As explained by the consulting firm, both the research and the awards ceremony are financed by Skytrax, where they assure that “Airlines do not pay any registration fee”.
The customer survey was carried out onlinefrom September 2023 to May 2024.
The customer survey is provided in English, French, Spanish, Russian, Japanese and Chinese and they say more than 100 customer nationalities participated in the 2023/2024 survey.
Reviews are analyzed to identify IP and user information, and all duplicate entries are removed, suspicious or ineligible. More than 350 airlines appear in the final results of the award.