Summer vacations are getting closer and those who plan to travel are preparing and organizing different issues related to the trip, from checking all reservations to thinking about what to pack in their suitcase.
For those who travel by plane, the time at the airport is the beginning of the trip. It must be remembered that for international flights you must arrive at least 3 hours before the flight and for domestic trips, a minimum of 2 hours before. During the holiday season, with a greater passenger movement than usual, it is important to have good margins for maneuver in the face of longer queues or waits than imagined.
Knowing some of the services offered by air terminals – some of them not so well known or off the record – can be useful.
In the case of using as exit door he Ezeiza International Airport or Jorge Newbery Metropolitan Airporthere are some of the services that must be taken into account.
A WhatsApp to make inquiries
The ADA Airport Assistant is a chatbot the WhatsApp which is designed to respond frequently asked questions and providing information to passengers.
It also serves to follow the status of a flight and receive notifications in real time, while allowing you to have information about services and products, or even pay for parking.
When faced with an unsystematized question, an operator is responsible for answering the query.
Do you need help? Scan the QR and chat on WhatsApp with ADA, our airport assistant bot 📲
Check your flight status, travel requirements, pay for your parking lot, and more here! https://t.co/MiUgpi1GCT pic.twitter.com/SWkKuUsK5t
— Argentina Airports (@AeropuertosAR) November 15, 2024
Airport parking: how much does it cost to leave my car while I’m traveling and how does it work?
For those who prefer to get to the airport by own carpark and pick it up when you return from the trip, both in Ezeiza and Aeroparque there is a pick-up service. long stay parking.
With special rates for those who travel and leave their car for an extended period, the service includes valet parking and transportation from the parking lot to the terminals.
- How much does it cost to leave your car at Ezeiza airport?: for 7 days, the rate is $85,000; for 14 days it costs $113,000; for 21 days parking costs $145,000; For 30 days you pay $200,000. For reservations enter here.
- How much does it cost to leave your car at Aeroparque. The service includes the reservation of a covered space in Costa Salguero, 4 km away, transfer to the airport, security, 24-hour attention and the possibility of leaving the keys. The minimum number of days to reserve is 5 and the maximum is 14 days. For 5 days you pay from $97,000. $10,000 is added for each extra day (current rates on the official website, may change). For reservations enter here.
- Fast Park at Aeroparque. A “preferential service” that includes up to 4 days of parking 40 meters from domestic pre-boarding from the second level of the South Parking and, additionally, 2 Fast Passes to expedite controls on domestic flights (in addition, a 15% discount is offered on ShopGallery). It costs $100,000 ($84,500 for parking + 15,500 for the Fast Pass as part of the combo).
WiFi at the airport
Free and unlimited Wi-Fi access at both airports. There are also charging areas with plugs and USB ports to charge electronic devices.
Scale to weigh luggage
In Ezeiza, in the new Departures terminalin front of the Aeropuertos Argentina information stand, there is a space to weigh luggage. It also has a large table that allows you to rearrange your suitcase if necessary.
Did you know that in #Ezeiza Do we have an exclusive space so you can organize and weigh your luggage? 🧳
📍 It is located in front of the information stand of the departure terminal. pic.twitter.com/lnPDCIlEBN
— Argentina Airports (@AeropuertosAR) September 27, 2024
At Aeroparque they have not yet placed the scale but it will be in the public departure area at counter 35.
A tool to keep in mind if you have doubts since allows you to control the weight of your luggage before reaching the counter airline check-in.
Drinking fountains and water bottle refills
Both airports have drinking fountains or water bottle refills for “facilitate access to water and promote the reduction of single-use plastics.”
In Ezeiza, there is in the public area – Terminal de Departures and in the pre-boarding area, between room 8 and 16.
In Aeroparque, in Hall 1 and in the national arrivals belt area.
Hot water for mate
In Ezeiza there is a hot water machine in the public area for international departures and arrivals. It is free to use.
At Aeroparque they are not yet installed, they estimate to have them ready this month.
Fast pass: to avoid lines at controls
Priority access for security and/or migration controlswhich allow you to avoid long waiting times. Ideal for those who want to arrive at their flights relaxed and without calculating possible delays. It costs $20,000 per person and must be booked at least 48 hours before the flight. Children under 2 years old do not pay.
Children’s play area
There are games for children on the Ezeiza international boarding between doors 4 and 5.
Furthermore there is small Amarok vans and strollers for babies free use within the shipment.
At Aeroparque, the play area is between boarding gates 14 and 15, within the national pre-boarding.
Pet space
In Ezeiza, there are exclusive spaces for pets at the entrance to the new terminal and in front of gate 18 at international boarding.
At Aeroparque, there is an area for pets at the main entrance to the terminal.