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How to complain and what to demand if the agreed delivery is not met when purchasing a car

How to complain and what to demand if the agreed delivery is not met when purchasing a car

Buying a car can be one of the greatest satisfactions for any user. But what happens if we had that unit to go on vacation and the scheduled delivery is not respected. Below are some options that could help resolve it.

The first step is to look at the contract or purchase ticket to determine precisely the type of contract chosen. In some cases, it could even be a reservation or a receipt for a deposit.

If you are faced with a purchase and sale contract You have to see if the delivery date and conditions were agreed. When an exact date is agreed upon and it is not met, the most advisable thing is to issue a notice demanding immediate delivery or you could also request that the contract be terminated with a refund of the amount paid.

In both cases the amount of the damages suffered due to non-compliance of the delivery of the vehicle on the agreed date.

The latter happens when, for example, some vacation destinations were contracted and due to the delay or non-delivery of the vehicle, it will not be possible to attend or if fines must be paid for the reassignment of dates of the contracted packages. In these situations it would be important have all the documentation of the expenses in case you think about claiming.

In the case of a purchase ticketbut When the car is delivered, the most important thing will be to verify the registered ownership. In some cases it could happen that the person selling is not the owner and that is why it is taking a while.

Once it has been verified who the owner is, it will be possible to decide whether to make a civil claim requesting compliance with the contract or whether it could involve some type of criminal offense.

In cases where a reserva, sign or unit order (previous savings plan) the situation changes because it is advisable to first analyze what is most convenient. The options would be to move forward with compliance and demand delivery of the vehicle or request termination of the contract. Compensation could also be claimed when the requirements are met, but that will depend on each particular case.

In all situations it is important to explore all options, which will generally be intimate the seller to advance with the delivery of the vehicle, finalize the contract or even a change of the unit to be delivered could be achieved. And, also, we will have to look at the possibilities of claiming compensation when the necessary requirements and documentation for each type of contract are met.

It is made clear that the specific case must always be evaluated and this note does not imply advice on the specific situation but rather general guidelines.

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